At www.shoehiver.shop, we prioritize your privacy as much as you value the perfect pair of shoes. Trust is the foundation of our relationship with customers, and we are committed to transparency in how we handle your personal information. This policy outlines our practices to ensure you feel secure while browsing, shopping, or interacting with our platform.
To provide a seamless shopping experience, we collect both automatic and voluntary data. Technical details like your IP address, device type, and browser version help us optimize site performance. When you make a purchase or create an account, we request necessary details such as your name, email, shipping address, and payment information—all stored securely to process orders efficiently.
Your data serves multiple purposes tailored to enhance your experience. Order details are used for fulfillment and customer support, while browsing behavior helps us suggest relevant products—like durable hiking sneakers or suede derby shoes—through personalized recommendations. We may also analyze aggregated data to improve our marketing strategies and website functionality.
Cookies play a vital role in remembering your preferences, such as items left in your cart or login sessions. Analytical cookies track trends (e.g., popularity of platform trainers versus foldable ballet flats) without identifying individuals. You can manage cookie settings via your browser, though disabling them may limit features like one-click checkout.
We employ industry-standard encryption (SSL/TLS) for all transactions and store sensitive data in access-controlled environments. Regular security audits and staff training ensure compliance with protocols to prevent unauthorized access, leaks, or breaches. Payment details are tokenized and processed through PCI-DSS-compliant gateways.
Trusted partners assist in operations like shipping (carriers receive only delivery addresses) and payment processing (card data is never stored on our servers). Advertising platforms may receive anonymized metrics to refine ad targeting. All third parties are vetted for GDPR/CCPA compliance and prohibited from misusing shared data.
You retain control over your information. Requests to access, correct, or delete data can be directed to [email protected]. We respond within 30 days and will clarify any concerns about how your details are utilized. For opt-outs from marketing communications, use the unsubscribe link in our emails.
